Job description
About the job:
- Job Type: Full time
- Experience: 4 years
- Salary: Best in the Industry
- Job Location: ffreedom App - Brigade Software Park,
Banashankari 2nd Stage, Bengaluru, Karnataka - 560070
About Product Operations Lead:
As a Product Operations Lead, you
will devote full attention to the bigger picture by applying operational
discipline to the entire cross-functional teams. You are a hustler
who helps clear the path to ensure the rest of the team - PMs, developers,
designers, customer support, marketing, and sales - are able to perform under
the best possible circumstances.
Responsibilities:
1. Engineering, design, product team
communication/announcements / reinforcing process, policies, and practices
2. Maintaining templates, guidelines,
how-to references, and resources
3. Streamlining intelligence
and automation of tasks / routine practices
4. Bridging important changes
from inside the organization to all the other cross-functional departments
5. Developing and maintaining a
continuing education program for product managers, and leaders to adopt
processes
6. Supporting onboarding in the
product team
7. Researching and organizing
information on product management best practices
Experience and Qualifications:
1. Minimum 4 years of work experience
in Program Management, Product Management, and/or CX.
2. Hands-on knowledge of Jira
automation, Product management tools like Figma, Zendesk, ProductPlan,
Confluence, etc
3. Your resume should
demonstrate a strong ability to analyze, design and improve business
processes
4. Strategic alignment, where
you have brought together key partners across functions
5. Working closely with support
and sales to improve the customer experience
6. Strengthened the product feedback
loop to drive important product decisions
7. Good team player with excellent
communication and project management skills in a time-sensitive environment.
8. Exceptional attention to detail.
About ffreedom App
At ffreedom App, we believe that
knowledge is the real power and everyone deserves access. That's why we've
created India's #1 livelihood platform, providing practical and replicable
courses to help our users achieve their livelihood and financial goals.
Launched on March 20, 2020, by our
visionary founder, C.S. Sudheer, ffreedom App has quickly grown to host over 10
million registered users. Millions of users log in monthly to learn about
new farming and business opportunities on our platform. Our courses are
developed in collaboration with super successful mentors and cover 37 livelihood
goals, available in six languages, including English, Hindi, Kannada, Telugu,
Tamil, and Malayalam.
At ffreedom App, we don't just
provide education, we provide support. Our users have access to digital
communities where they can connect with experts, chat, and discuss their
queries. And, with the launch of "ffreedom nest," we have the vision
to incubate 1 million micro and nano entrepreneurs, providing them with the
tools and resources they need to succeed.
As an equal opportunity employer, we
believe in providing equal employment opportunities to all individuals
regardless of race, color, religion, sex, national origin, age, disability,
veteran status, sexual orientation, gender identity, or any other protected
status. We are committed to creating an inclusive and diverse work environment
where everyone is valued and treated with respect. Our goal is to foster a
workplace that promotes equal opportunities for all employees and we encourage
people from underrepresented groups to apply for job opportunities at our
company. By creating an environment of diversity, equity, and inclusion, we
believe that everyone can reach their full potential and positively impact our
workplace and beyond.
Join us on our mission to empower
millions of people and start your journey to a brighter future today. Visit our
website (www.ffreedom.com/careers) to learn more about us.
Location
Bangalore
Experience
4 Years